Friday, November 4, 2011

5 similar qualities between natural world and human systems

This excerpt is from Brian Remer's http://www.thefirefly.org  and from its November 2011 issue. The similarity between the activities of the natural world ( forests etc ) and organizational world. U can make a small power point of 5 slides and present it to manager level people.

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Self-Organizing Systems



Business writers such as Fritjof Capra, Margaret Wheatley, and Peter Senge, have been drawing parallels between phenomena in the natural world and the ways we structure our human systems for years. The work of these thinkers has focused on the similarities between organizational life and natural systems in biology, chemistry, physics, and the environment. These living systems share several characteristics in common.
They are…
  • Self-Maintaining: Living systems, while depending on the environment, are not determined by it. They have the ability to flex and adapt to changing circumstances.
  • Self-Renewing: Plants, animals, and ecosystems constantly repair and replace tissue, parts, and individual members. Each cell in your pancreas is replaced on a 24 hour cycle. There is continuous structural change but the stability of the system is maintained.
  • Self-Transcending: A living system not only maintains itself but also has an inherent tendency to reach out and create new forms. Evolution is not merely reactive adaptation to environmental changes. Instead, evolution happens when organisms act upon the environment in creative ways. Every system has the potential for creativity; for surprising and transcending itself.
  • Self-Referencing: Living systems have mechanisms to learn about their influence on the environment. These feedback loops serve as alarms. Faced with negative feedback, living systems can reconfigure.

Of these characteristics, "self reference" stands out as especially relevant for organizations. When people know the goal and purpose of an organization, they can use that to prioritize and focus their own activities. It becomes easier to determine what is important or decide whether a new idea is worth perusing. Having strong and consistently communicated values, traditions, aspirations, competencies, and culture all allow the organization to be somewhat independent from the environment. There can be fluctuations at the individual level yet the whole system remains stable.
A recent article about Apple computers in the Christian Science Monitor September 19, 2011, offers an example of the effects of self-referencing in an organization. Apple never cared what the competition was doing. "I'm not sure Apple even thinks about the competition." says Keith Yamashita, a consultant with Apple. "They're uniquely themselves without worrying about anyone else. When I worked for Steve [Jobs] there was little discussion about the competition." (page 31). Apple set the bar for itself and always tried to exceed its own standards and expectations.
Similar to people in Vermont working through the crisis of a flood, employees at Apple achieved consistently high results by staying focused on goals and being true to their values.
Once again, a common purpose makes collaboration contagious.
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Here are the books Mr.Brian Remer has referred. 



For More Information:
  • Leadership and the New Science by Margaret J. Wheatley, Berrett-Koehler Publishers, Inc., San Francisco, 1994.
  • Mindwalk directed by Bernt Capra, staring Liv Ullmann, Sam Waterston, and John Herd, 1991. (Based on the book The Turning Point by Fritjof Capra.)
  • The Quantum Society by Danah Zohar and Ian Marshall, William Morrow, New York, 1994.
  • Chaos: Making a New Science by James Gleick, Penguin Books, New York, 1987.
  • The Fifth Discipline Fieldbook by Peter Senge, Doubleday, New York, 1994.

Thursday, October 27, 2011

make PPT : 8 rules in networking

Today, on Linked In, I came across a very intersting article, which is about ' Top 8 rules in networking'. I can make them into 8 to 10 PPT slides and run a 45 minute presentation. With an ice  breaking question : Things to do in Networking ?And things we should not do ? Gather answers . 15 minutes. Run the presentation. Ask questions. Here is the link.

http://www.fins.com/Finance/Articles/SBB0001424052970204644504576651181338419022/The-Top-Eight-Rules-of-Networking

The page also has some very interesting articles which can also be made into power point presentations.
Thanks , Linked In !


Suggested Stories
The 10 Worst Mistakes of First-Time Job Hunters
Companies Hiring BAs Over MBAs
Ten Ways to Ruin Your Resume
Forget New York, Go West (Or Central)
Tough Time for MF Global


From Around the Web
How Much are You Worth? A Step-by-Step Guide (CareOne)
7 Habits of Highly Frugal People (MoneyNing)
10 Reasons I Might Not Accept Your Friend Request (MadameNoire)
7 Spelling and Grammar Errors that Make You Look Dumb (Work Goes Strong)

Friday, October 21, 2011

On Instructiona Design, exhaustive material

An important web site on Instructional Design Techniques. Read this. neeku kooDe peTTa gala web site. Exhaustive material on Instructional Design.

http://www.usask.ca/education/coursework/802papers/mergel/brenda.htm

Monday, August 29, 2011

Instructional Designer, typical day

I always wondered, what on earth, this " Instructional Design " is ! I see so many job posts on Naukri and Monster, on I.D. Here is an interesting article, on ' What's the typical day in the life of an instructional designer" or ID ? Very interesting. Posting the link. 

http://flirtingwelearning.wordpress.com/2011/08/25/what-does-an-instructional-designer-do/



Thursday, May 19, 2011

Upside Learning dot com : a trainers' site...

Upside Learning dot com ! A web site for L&D professionals I came across, from a twitter post. I read the article. Twitter takes more time than you can imagine, once you open it. You read other people's posts. and then, article links. 


Does not matter, as long as it's useful, insightful, relevant to your profession or passion. As long as it's not self indulgence o girly pix.


http://www.upsidelearning.com/blog/index.php/2010/11/26/clos-ld-professionals-heres-the-message-from-ceo/

In fursat, visit their home page and spend some time navigating it !

Sunday, May 1, 2011

Energizers in Training : A new linkzer

Today, I typed this search phrase in Yahoo. " Energizers in training " and " class room energizers" and it threw up this link. Which has at least 20 different ice breakers and energizers. Some of them may be suitable to you in the present context. And some, in future. Here is the link. Some, you may have to modify to suit the context.


http://www.skihi.org/Tips.htm

Saturday, April 2, 2011

Got a PMP guide book. " Head first PMP" from Walden

Today is saturday. The World Cup final day - between India and Pakistan. Peter Roebuck said India clearly has the edge ! Let's hope this will become true !

I took Sunny to Walden. Bought this PMP book.

" The Head First PMP " A brain friendly guide. Rs.550/-. Foreign publisher : SPD O' Reilly. Written by Jennifer Greene PMP and Andrew Stellman , PMP.
Indian Publishers : Shroff publishers and printers pvt ltd.

I decided to take this book to Pachmari and before I come back on 16.April.2011, I want to give it at least 1 reading. In the train. During the evenings and during the return journey where I will be held for 4.5 hours in Delhi Air port.

Before one year, I must pass this PMP exam, with higher proficiency level.

Get all the insights. See all the video conf lessons sent by simplilearn team.

Visit PMP web site often. Do every thing to get proficieny.

I did not get this book suggested by Mr.Ramesh Chepur. ' The PMP guide' by Kim Heldman. I will get that too, from other leading book stored in Hyd.

Saturday, March 19, 2011

25 strategies to increase interaction in virtual learning

25 Strategies for Increasing Interactivity in Virtual Classrooms

An increasing number of our clients ask us to deliver training workshops as webinars instead of face-to-face sessions. They have apparently arrived at this objective decision by applying a single criterion: reducing cost. Our clients are also satisfied with talking head sessions (minus the talking head) that use a barrage of PowerPoint slides to dump data. However, we feel guilty about this approach since it's the adult equivalent of taking candy from a baby. So we have been experimenting with increasing interactivity in our virtual classrooms as an approach to improving instructional effectiveness. We “ported” several interactive classroom strategies, dropped some of them, and adapted the others to leverage the online environment.

Here's our list of 25 interactive strategies for live online learning. Remember, we are instructional designers and not technology gurus. Hence these approaches are platform-agnostic and use the commonest webinar features.

  1. Assessment-Based Learning Activities (ABLAs) require participants to complete an online test, a rating scale, or a questionnaire and score their own performance. In the test-first approach, the facilitator focuses on the items that were missed by the participants.
  2. Brain-Pick Activity. This activity involves four or five “informants” who have significant experience and expertise in the training topic. The participants are divided into as many teams as there are informants and assigned to separate breakout rooms. The informants rotate around the rooms where they are interviewed by the team members. At the end of the interviews, each team prepares and presents a summary of what they learned from the informants.
  3. Case Method begins with an audio or text display of a real or fictional scenario surrounding a problem. By typing text messages, the participants analyze, discuss, make decisions, and apply concepts and principles associated with the case. The facilitator adds additional insights and removes any misconceptions.
  4. Closers are activities conducted near the end of the online learning session. They use interactive discussions for reviewing main points, tying up loose ends, planning application activities, providing feedback, celebrating successful conclusion, and exchanging information for future contacts.
  5. Consensus Decisionmaking Activities involve a list of items (usually 10) to be arranged in order of priority. Participants send text messages to each other and then reach a consensus. The facilitator presents priority rankings from an expert and invites participants to discuss any differences.
  6. Debriefing Activities are used for encouraging reflection and dialogue about an earlier experience from the workplace or a training activity (such as a roleplay or a simulation game). These activities involve processing of the common experience through a typed-chat discussion to extract key learning points from it. They encourage participants to identify and express their feelings, recall events and decisions, share the lessons they learned, relate insights to other real-world events, speculate on how things could have been different, and plan for future action.
  7. Double Exposure Activities present training videos or audio recordings. The participants watch a segment or listen to a segment and then interact with each other through typed-chat discussions to review and apply the new concepts and skills.
  8. Graphics Games involve photographs, paintings, drawings, or cartoons as an essential element. Some graphic games require participants to create these graphics. In other games, the participants review the graphic, analyze its elements, discover relationships, and discuss their findings.
  9. Improv Games increase the participants' fluency with concepts and terms. Most improve games require the participants to type-chat responses to open questions their ability to recall key information and to think creatively and spontaneously.
  10. Instructional Puzzles challenge the participant's ingenuity and incorporate training content that is to be previewed, reviewed, tested, re-taught, or enriched. They can also be used to train people on different types of thinking skills.
  11. Interactive Lectures involve participants in the learning process while providing complete control to the online facilitator. These activities enable a quick and easy conversion of a passive presentation into an interactive experience. Different types of interactive lectures incorporate built-in quizzes, interspersed tasks, teamwork interludes, and participant control of the presentation.
  12. Interactive Storytelling involves fictional narratives in a variety of forms. Participants may listen to a story and make appropriate decisions at critical junctures. They may also create and share stories that illustrate key concepts, steps, or principles related the instructional objective.
  13. Item Processing activities begin with a display of guidelines, principles, facts, questions, or suggestions. By text-chatting with each other, the participants organize these items into appropriate categories.
  14. Jolts lull participants into behaving in a comfortable way and deliver a powerful wake-up call. They force participants to re-examine their assumptions and revise their standard procedures. Online jolts typically last for a few minutes but provide enough insights for a lengthy debriefing.
  15. Magic Tricks incorporate an online conjuring trick as a part of a training session. These tricks provide metaphors or analogies for important elements of the training content. They are also used as processes to be analyzed, reconstructed, learned, performed, or coached for training participants in appropriate procedures.
  16. Matrix Games require participants to type the content in boxes of a grid displayed on the screen. The activity could be designed as a contest between individuals or teams to supply the most appropriate response for each box.
  17. Openers are live online activities conducted near the beginning of a training session. They use interactive strategies to preview main points, orient participants, introduce participants to one another, form teams, establish ground rules, set goals, reduce initial anxieties, or stimulate self-disclosure.
  18. Pair Work involves two people working on the same whiteboard to provide a joint response to a question. This strategy could be used at the beginning of an online session or at the end to provide a review.
  19. Reflective Teamwork involves participants typing suggestions for a checklist on some aspect of online collaboration. Teams then evaluate their own performance by using the product they created.
  20. Roleplays can be easily conducted in a live online session. The participants can be paired up to type-chat with each other or two volunteers can use their microphones to conduct an audio roleplay. Other participants may type their comments and coaching suggestions.
  21. Sampling Activities present a collection of different examples (such as email subject lines, conference session descriptions, lead paragraphs of articles, or names of popular products). Through text-chat messages, participants analyze the samples, arrange them in different groups and sequences, identify key features, and list quality standards. Later, they apply their discoveries to create new products that meet their needs and conform to the standards.
  22. Structured Sharing activities require and reward mutual learning and teaching among participants through text-chats. These activities create a context for a dialogue among participants based on their experiences, knowledge, and opinions.
  23. Textra Activities combine the effective organization of well-written documents with the motivational impact of interactive strategies. Participants read short messages on the screen or longer documents that are downloaded. Later, they participate in an interactive exercise that uses peer pressure and peer support to encourage recall and transfer of what they read.
  24. Troubleshooting Simulations can be used with technical topics and interpersonal concepts. They begin with a scenario presented by the online facilitator, supplemented by displays of instrument readouts. The participants suggest tests and the facilitator provides appropriate data. The process is repeated until the cause of the trouble is identified. The activity is followed by an online debriefing discussion.
  25. Values Clarification uses forced choices, provocative issues, and confrontation of participants' inconsistencies. The strategy helps individual participants to decide among alternatives and determine what has personal meaning. The process does not force one set of right values but rather encourages discussion and exploration of alternatives before choosing a specific value.

Friday, March 11, 2011

Vodafone trainer profile : 11 lacs to 12 lacs

Came across a wonderful Vodafone ( Telecom) Training pro advt in Naukri. Comprehensive job description . here . Salary : 11 lacs to 12 lacs.
--------------------------------------------------------------------------------------------

xperience:

5 - 10 Years

Location:

Hyderabad / Secunderabad

Compensation:

Rupees 11,00,000 - 12,00,000

Education:

UG - Any Graduate - Any Specialization,Graduation Not RequiredPG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:

Telcom/ISP

Role:

HR Mgr

Functional Area:

HR / Administration, IR

Posted Date:

01 Mar

Desired Candidate Profile

Strategic

• Determining the training & development philosophy for the circle

• Continuously revisiting HR processes for higher efficiency and employee friendliness

15%

Operational

Training & Development

• Conducting a Quarterly Training Needs Analysis

• Designing monthly training calendars

• Creating a “pull” effect for training

• Analyzing the relevance of training to business needs

• Addressing employee training needs on a real time basis

• Training Administration (venue, material, logistics)

• Sending training invites

• Doing feedback analysis

• Tracking action plans

• Making the training budget and tracking costs

• Branding training and creating visibility

• Maintaining Training MIS as per the ISO norms

• Continuously benchmarking best practices globally and evaluating the same for Vodafone

- eClass (first circle to launch)

- Getting employees to take ownership of their learning and development (asking them to nominate themselves)

- Involving internal subject experts to conduct training programmes for employees

- Call sample employees every month to check the real-time business needs

- Library tie-ups (British Council Library & American Library)

- Coffee Table

• Implementing all national T&D/OD interventions for Mumbai 30%

Operational

On boarding & Induction

• Letter of delight is sent to employees before they join

• On the day of joining – joining formalities

• Handholding new joiners – addressing all hygiene factors

• Organizing role based induction and cross –functional induction programmes

• Tracking employee feedback through “My Voice” 10%

Operational

Employee Engagement & Employee Communication

• Building a culture of fun at work

• Encouraging employee talent

• Organizing 1 employee engagement event per month

• Responsible for the annual employee event “Touchdown”

• Conducting Open houses for employees with the Business Head. Work on all the issues/suggestions raised by employees through a transparent process within the committed timelines.

10%

Operational

Reward & Recognition

• Co-ordination for the annual Best Performers identification & reward process

• Running the Vodafone StaRRRs process for Mumbai

• Diagnostic study for various functions to identify reasons for high attrition and implement corrective measures

• Conduct retention & exit interviews 10%

Operational

HR Operations

• Campus recruitment for ET Scheme/GET Scheme

• Organizing Gender Neutrality Committee Meetings

• Addressing disciplinary issues and taking appropriate action

• Addressing employee queries and grievances 20%

Developmental

• Conducting company & HR induction for new joiners

5%

Job Description

• Training & Development

• Onboarding & Induction

• Employee Engagement & Employee Communication

• Reward & Recognition

• HR operations

Keywords: Learning & Development, Training & Development

Company Profile

A Leading Telecommunication Company
Contact Details

Wednesday, February 23, 2011

Tips on Skills based training / imparting a technique

Encourage different types of comments.

Explain that you will briefly describe one technique at a time—and keep your mouth shut. Invite participants to type their comments related to the technique. Suggest different comments based on responses to these types of questions:

  • What excites you about this technique?
  • Have you ever used or experienced this technique?
  • What additional details do you know about this technique?
  • How would you use this technique?
  • What aspects of this technique make you uncomfortable?
  • Why will it not work for you?
  • How would you modify this technique to better suit your needs?

tips on SDLT - self directed learning teams !

This is from Thiagi newsletter Feb.2011. I'm grateful to Mr.Siva Sailam Thiagarajan for such wonderful insights into training ! This is about SDLT. Self Directed Learning Teams, while impating online training.
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Online SDLT

For nearly a year now, we have been fortunate to conduct a monthly online training session sponsored by the Training Magazine Network (and ably coordinated by Gary VanAntwerp). In the process, we learned (and relearned) several useful things:

  • There's wisdom in groups. The group as a whole knows more than you do.
  • Webinars can and should incorporate activities.
  • There is a big difference between online training sessions (webinars) for groups of less than 20 and groups of more than 50.
  • Most participants have varying amounts of expertise and experience on most training topics.
  • Most participants are also capable of taking a basic idea and working out details of transfer and application. By explaining too much, trainers deny opportunities for participants to share what they know and how they plan to use it.

Based on these principles, we have created an online structured sharing activity incorporating the concept of Self-Directed Learning Teams (SDLT). Here's the flow of this activity.

Wednesday, February 2, 2011

PMP Training : Day 2

Project Cost Management
--------------------------

Planned Value - Earned Value = Net Gain /Loss.

There are ' cumulative value' and ' current value' for any project.

AC = Actual Cost. There are current cost and cumulative cost.

Unless they specify, it's cumulative cost.

Some words and acronyms used in project management.

SV = Schedule Variance = PV - EV. Planned Value - Earned Value.

CV = Cost Variance EV - AC.

SPI = Schedule Performance Index = EV / PV.

CPI = Cost Performance Index = EV / AC .

CSI = SPI/CPI.

CSI = Cost Schedule Index.

EAC = Estimated Completion.

EAC = BPC / CPI.

ETC = Estimate to Complete.

BAC = Cost Baseline. = always in S curve.

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PROJECT QUALITY MANAGEMENT
------------------------------------------------------------------

What is quality?

Quality is - meeting the specifications ( according to management).

From customer perspective : Satisfaction, utility value and fit to use.

Quality always comes with a cost. Cost of conformance.

Cost of non-conformance is failure.

There are 3 quality guru s.

1. Phillip Crosby. 14 quality principles.

2. Joseph Disn. 3 quality principles.

3. Deming.

" Baseline is the snap shot of the present scenario".

Net Search : ' Tools and Techniques' for program quality control.

------------------------------------------------------------------------------------

CONFLICT MANAGEMENT
--------------------------------------------------------

Here are the responses to conflict

1. Problem solving or confrontation.
2.Compromise.
3.Forcing.
4.Collaboration.
5.Smoothing.
6.Withdrawal.

POST LUNCH ( OB related topics)
-------------------------------------

In a communication network, number of communication channels = n*(n-1)/2.

Communiation skills
-----------------------
Communication process.

Encode-> channel -> message -> decode -> medium -> noise -> decode.

The other 2 sessions. Project Risk management & Ethics in project management.

PMP Training - Day 1 : Hotel Aditya

Presenter's name : Ramesh Chepur. Find him on Linked in.

Find out user group for PMP in Hyderabad.

Visit on the Net : PMBOK 2008.

You need to get 123 answers right, out of 175. Nearly 70%. 25 dummy questions will be there but we don't know which are dummy.

Result : Proficiency : High / Medium / Low. Even low proficiency is pass but may not have market value.
3 attempts in 12 months. Exam fee : $405. Additionally, we need to pay $129 for PMBOK downloads. ( I need to learn to activate my ICICI bank net banking prov + SBI credit card).

Pay $10 and become a local PMI body member.

Claim 60 PDU s in the next 3 years. There are 9 knowledge areas in PMP.

Take the exam before August 2011. Exam pattern is going to change.

visit
http://www.pmp.org

There is no penalty for changing the exam date.

For exam : PMBOK : read at least twice before the exam.

There are 2 books available for PMP exam preparation.

1. PMP exam guide by Kim Heldman. Rs.500/-.

2. There is also a book from Tata McGraw-Hill. Please find out from Walden or book selection centre.

Time for preparation : 50 to 75 hours of ' serious' preparation is required.

A project has 4 charactaristics. Time, Scope, Cost, and progressive elaboration.

There are 3 constraints for the project. ( Net Search : ' Constraints for the project' or 3 constraints for the project). Time , Scope and cost.

In a project, an output becomes an input to another / next activity.

Identifying the stake holders is essential for project's success.

There are 3 types of organizations.
1.Functional org
2.Matrix Org ( which has rows and columns)
3. Projectised org.

Authority of a project manager is weak / balanced/ strong - respectively - in the above mentioned org s.

Almost 99% of all I.T. organizations are projectised organisations.

' Projectised Org' has the least communication gaps.
(Test)
------------------------------------------------------------------------------------------

PROJECT MANAGEMENT PROCESS
----------------------------------------------------------------------------

Output defines the process.

A ' Phase' may contain many processes.

PDCA : Plan, Do, check, Act.

'Project Charter' is the approval issued by the sponsor.

PROJECT INTEGRATION MANAGEMENT
-----------------------------------------

In project integration management, all the 5 process groups are involved. In no other knowledge area, all the 5 process groups are involved.

In Execution, my ' project management plan' forms the basis !

Total number of processes in Project Management Processes' : 42.

Initiation : 2
Planning :20.
Execution : 8.
Monitoring and contorl : 10.
Closing : 2.

A Project Manager does only 10% of all the active work. The rest is communication.

Net Search : ' Scope Management during the project'.

TO DO :
1.More learning on ' Project Scope'. All the I.T/ Software johnnies understood this. I could not !
2.Refer to the page no.350 of PMBOK book. Project Document. Project Management Plan context.

' Any change request / defect repair request should be approved by the Change Control Board (CCB). '
JAD : Joint Application Development. By both the client and the vendor. This is done mostly, but not confined to , military.

Net Search : Organizational Process Assets'.
Net Search : Project Management Jokes

SCOPE means , ' doing all the work and the only work'.
WBS : Work Break down structure.
Scope Baseline : It's the most important. It has 3 documents.
1.WBS. 2.WBS Dictionary. & 3. Scope Statement ( net search, this ! )

Performance Breakdown Structure : (a) Schedule baseline (b) Cost baseline (c) quality baseline.

There are 4 breakdown structures in a project

1. Work Breakdown Structure.
2.REquirement breakdown structure.
3.Organizational Breakdown structure.
4.Risk breakdown Structure.

Cost baseline, performance & schedule baseline - are the most important to the senior management. ( Test)

-------------------------------------------------------------------------------------------

Net Search : Project Management Tools.
There are 3 kinds of dependencies. (a) mandatory dependency (b) discretionary dependency & (c) discretionary dependency & (d) external dependency.

PROJECT ESTIMATES :
-----------------------
There are 4 kinds of estimates for project estimates.
1.(rough) order of magnitude method.
2.Analogous Estimate.
3. Parametric Estimate
4.Bottoms up estimate. &
5. ' Weighted Average Estimate or PERT or 3 point estimate'.

Accuracy : will increase from method 1 to 4. But so will, time and money.

Difference between Lag and delay. Lag means, a delayed start. Delay means, late in completing the work.

PERT formula : O + ( 4*M)+P
-----------------
6


Where
O is optimistic estimate.
M is most likely outcome
P is pessimistic estimate

The result is always closer to the ' most likely.

Obs : This trainer speaks in a low and steady voice and is not tired at the fag end of the day. Maintains the same energy.

Critical path method : Shortest duration of time for the project is the longest path on the critical path.

Float or slack indicated a non critical activity. Postive difference between the early start and late finish is - float. Where there is zero float or slack, the task is ' non criticial'.

Important :
visit this web site ;

http://www.deltek.com - for ' MOnte Carlo method of analysis. Critical Path method.

More net search on : Earned value management system.

( Day 1 training is over : made quite a lot of notes ! )

--------------------------------------------------------------------------------------------

Saturday, January 22, 2011

adult edu on About.com

Site of the day : ( 22.Jan.2010)


http://adulted.about.com

A veritable library and huge store for adult learning principles and adult education. Energizers, principles, ideas for actitivities !

How I found it : I searched for ' post lunch energizers' and got it. Read it thoroughly and make notes and put them into your training blog.

Good luck.